Information about Holiday Club Turun Caribia

Breakfast is included in the price of hotel rooms. If you are staying in a vacation apartment, you can purchase breakfast in the main building for an additional fee, either when making the reservation or separately from resort.

You can purchase access to the water park for an additional fee when making your reservation. The price of accommodation alone does not include access to the water park.

Please note that when booking a vacation through other booking sites (e.g., Booking.com), the inclusion of water park access in the reservation price may vary.

Parking at Caribia is subject to a fee (1.60 € / hour, 15 € / day)

Yes, indeed! In front of the Villas 1 building, there are charging points for electric vehicles. Virta app: 4 x 22kW, charging rates available through the mobile app. Tesla Destination Charger: 2 x 22kW, free for Teslas. Parking is subject to a fee even while charging.

This depends on availability. You can inquire about it at the hotel reception.

If you forget items such as your phone charger or other belongings in your hotel room or vacation apartment, you can inquire directly with Suomen Löytötavarapalvelu at https://loytotavara.net.

We do not store or mail forgotten items from spa and hotel locations but direct them straight to Suomen Löytötavarapalvelu.

Yes, indeed! All hotel rooms and vacation apartments have free wireless internet access.

You can book a hotel room or vacation apartment on our website or by contacting our customer service.

If you have booked a hotel room:

A reservation made with cancellation rights can be cancelled free of charge up until 6 PM on the day of arrival. Prepaid reservations cannot be cancelled or transferred.

Reservations made through the online store can be cancelled via the link provided in the reservation confirmation.

If you have rented a vacation apartment:

The reservation can be cancelled free of charge up to 14 days before the reservation start date. Cancellations should be made in writing to asiakaspalvelu@holidayclub.fi 

Our hotel has three accessible rooms, featuring wider corridors and more spacious bathrooms compared to standard hotel rooms. Please contact us to ensure the room meets your specific needs or if you have any questions.

You can access the restaurants and breakfast area via ramps.

Unfortunately, our pool area does not have ramps or a pool lift. Access to the different floors and pools in the pool area requires the use of stairs.

Currently, there are marked parking spaces for guests with mobility impairments at the entrance of the spa hotel. You can park for free in the parking area with a mobility impaired parking permit.

Yes, it is available! Please inform us of any allergies when making your reservation. The hotel does not have specific allergy-friendly rooms, but we can provide an allergen-free cleaning upon request. Guests traveling with pets will be accommodated in separate rooms from guests with allergies.

Of course! Pets are welcome; please inform us about them when making your reservation. The pet fee is €35 per stay in vacation apartments and spa hotels. The pet fee is per apartment, meaning multiple pets can stay for the same fee.

Spa hotel rooms typically include the following amenities: shower, toilet, hairdryer, telephone, bed linen and towels, TV. For more detailed room-specific equipment lists, see the product pages on our website.

Bathrobes and slippers are available at the reception for an additional fee.

Holiday apartments typically include: bed linen and towels, dishes, equipped kitchen, TV, WiFi, hairdryer, and washing machine. For more detailed apartment-specific equipment lists, see the product pages on our website.

Yes! On weekdays, Monday to Friday, clothes left for laundry at the hotel reception by 9 AM will be returned on the same day by 6 PM. The form can be found in the hotel room closet, and the laundry bag is available at the reception.

The price of a Family Room (Standard Room Category) includes accommodation for a family of three. The room has beds for two people and an extra bed for one child aged 4-14 years (up to 170 cm tall). Additionally, a fourth guest (a child aged 4-14 years) can stay in the room for an additional fee without their own bed. Children under 4 years old can stay in the room free of charge without their own bed.

Booking two adjacent rooms, especially with older children, is also a convenient option if you want more privacy and space. In online reservations, this information should be noted in the additional information field.

Absolutely! A baby travel crib is available for hotel rooms at a rate of 20 € per stay.

For children aged 0–2 years, the use of swim diapers is recommended. Swim diapers are available for purchase at the hotel and water park reception, as well as at the pool control for 2 € each.

Other age limits and spa etiquette can be found on the spa page.